| Who you deal with | One accountable partner, factory gate to your door | Sourcing only — freight is someone else's problem | Freight only — sourcing and QC are yours |
| Supplier verification | Business licence, export record and on-site audit before payment | Usually none, or a photo from the supplier | Not offered |
| Pre-shipment inspection | AQL 2.5 with photo and video, and you hold release authority | Optional, often self-reported | Not offered |
| Customs filing | We file the GD ourselves through PSW / WeBOC | Handed off at the Chinese port | Subcontracted to a clearing agent |
| HS classification | Written opinion with tariff reasoning, issued before you buy | Whatever the supplier writes on the invoice | Decided at declaration, after you have paid |
| Quoting basis | Landed cost — freight, duty, taxes, port and delivery in one figure | FOB only | Ocean rate only; destination charges appear later |
| Visibility | Milestone tracking with WhatsApp exception alerts | Ad-hoc messages when you chase | Vessel schedule, if you ask |
| When it goes wrong | We carry the valuation argument and the cost of our own error | Out of scope once the box sails | Additional charges billed to you |
| Multi-supplier orders | Consolidated at our Chinese hub into one shipment, one invoice | Sometimes, at extra cost | Each supplier ships separately |